Accessibility Statement for Go Green

https://www.gogreen.greenrewards.co.uk/

We are aware that disabled people may have difficulty using our website, we are very sorry for this and wish to do everything we can to help you whilst we are working to resolve them.

If you wish submit your Go Green activity, please email your submission to barclays@teamjump.co.uk

If you have any other enquiry, please do get in touch using any of the following methods:

Call our Helpline on 020 7326 5055
Follow this link to send us an Email: info@teamjump.co.uk
Use the following form: https://teamjump.co.uk/contact-us/

We aim to return all enquiries within 3 days during normal working hours.

How accessible this website is

We know some parts of this website are not fully accessible:

There is no inclusion of a sitemap
There are no colour contrast options
There are no options to change the text size.
There are no other language alternatives

Reporting accessibility problems with this website

If you find any other problems or issues with using this website or if you can make further suggestions to improve the accessibility of this website, please contact us by one of the following methods:

Call our Helpline on 020 7326 5055
Follow this link to send us an Email: info@teamjump.co.uk
Use the following form: https://teamjump.co.uk/contact-us/

Technical information about this website’s accessibility

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 A standard, AA standard and AAA standard.

Non-accessible Content

A detailed audit of this website has been carried out and each page has been tested for the following areas. Each of these either directly or indirectly affect the accessibility of the website.

Website Accessibility Errors Priority A
Website Accessibility Errors Priority AA
Website Accessibility Errors Priority AAA
Website Accessibility Errors for Screen Readers
Website Coding Errors that affect Search Engines
Website Coding Errors (W3C Standards)
Usability and Navigation Issues

In addition, a thorough manual evaluation with disabled people of different aspects of this website has been undertaken. The content listed below is non-accessible on one or more website pages for the following reasons.

Non-compliance with the accessibility regulations (WCAG 2.1)

Priority AA

WCAG 2.1 AA 2.4.5 Section 508 (2017) AA 2.4.5

Provide information about the general layout of a site using a site map or table of contents.

Disproportionate burden

Not applicable.

Content that’s not within the scope of the accessibility regulations

AAA Standard

Some pages have the following issues that fail the 'AAA' standard of the WCAG Guidelines. This is not currently a requirement but we include as it would be good practice to eliminate these in the future:

WCAG 2.1 AAA 1.4.6

Ensure that text and background colors have a 7:1 contrast ratio.

WCAG 2.1 AAA 2.4.9

Several links on a page share the same link text, but go to different destinations.

WCAG 2.1 AAA F22

Avoid specifying a new window as the target of a link with target=_blank.

WCAG 2.1 AAA F84

Link uses general text like 'Click Here' which doesn't explain link purpose.

The following issues may occur with screen readers:

JAWS 2018.1811.2

Link text replaced by aria-label attribute doesn't work in some screen readers.

How this website was tested

This website was tested for compliance with the Web Content Accessibility Guidelines V2.1 level A, level AA and AAA using a variety of software and extensive manual checking.

What we’re doing to improve accessibility

We plan to identify and fix issues, which fail the Web Content Accessibility Guidelines version 2.1 A, AA by 26/08/2022

We will update the accessibility statement when issues are fixed or when we expect them to be fixed.

Preparation of this accessibility statement

This statement was originally prepared on 27th April 2022

The website was lasted tested on 22nd April 2022.

The test was carried out by Clive Loseby and his Team of Disabled Testers. Access by Design

The full Audit, along with this Accessibility Statement, was prepared and produced by Clive Loseby, Access by Design. If you wish for a copy of the audit please contact us.

Last updated 10th May 2022